Invitem Privacy policy
PROCESSING OF PERSONAL INFORMATION BY INVITEM PRIVACY STATEMENT
Last updated: 12/10/2024IN SHORT:
- Here is a summary of how we process your personal information. You are encouraged to read the full privacy statement.
- The Invitem app and website (”Invitem” or the “service”) is provided by Invitem Ltd. Our service also includes additional features which are made available depending on your location.
- We process your personal information in accordance with applicable data protection laws (including if applicable the GDPR, the Personal Data Act in United Kingdom, the Data Protection Act 2018 in the UK and the California Consumer Privacy Act as well as other applicable national laws which relate to the processing of personal data in our service.
- Our commitment to process personal data in accordance with applicable data protection laws is described in our Privacy Statement below. We want full transparency about what we do with your personal information. If you have questions, please contact us.
- Most of the information we have about you is information you provide us when you register a profile or which is created when you use or otherwise engage with Invitem.
- In some cases we first receive basic profile information from event, event or club administrators in accordance with their privacy practices, (for example, so that you can create a Invitem profile and be added to an event, event or a club).
- We constantly want to make our services better. Therefore, we also collect information about how you and others use Invitem so that we can analyse usage patterns and the needs of our users. Typically, we de-identify and aggregate such information so that individual users are not identified.
- We customise Invitem and our communication with you based on how you use the service so that the service is as relevant as possible for you.
- Your personal information is not shared with anyone unless we have to share to provide the service or you have consented to such sharing, except where we are permitted to process such data on legitimate interest grounds.
- You can update your registered profile information at any time, and we will not store the information any longer than is necessary for the purpose and statutory duties.
- Children aged 13 years and over may use the service without their guardian’s approval. Children below 13 of age must have their guardian`s approval. An adult nominated as a child’s guardian and who has registered in the service will be able to see the child’s activity (for example, events they participate in or comments they provide). The minimum age for creating events in the service is 15 years.
- Other Invitem users may access your information, for instance administrators of event that you are a member of or if you choose to share or merge your account with other guests and members.
PRIVACY STATEMENT
It is important for Invitem that your privacy is safeguarded when using the service and that you understand how we use your personal information. In this privacy statement, we explain, among other things, which information we collect, why, and how we use the information.
We need to process certain personal information about you so that you can use Invitem. This privacy statement is also linked to in Invitem’s various terms of use. When you accept terms of use, we ask you to acknowledge that Invitem processes your personal information in accordance with the privacy statement.
The privacy statement applies to users of Invitem, including event administrators in Invitem Team and administrators in Invitem Club.
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Information we collect
Information you provide us (profile information)
In connection with your profile, you can register, among other things, name, email, phone number, address, date of birth and payment card number. You can also choose to upload a profile picture and connect any external links to websites or social media. When you create a user account, we also create a user ID associated with your profile.
Interests and activities you add to your profile (account information)
In connection with your profile, you can add other information, such as events you create or become part of and the activities associated with the events you are part of (camping, ice hockey, weddings, football, skiing, rugby, nights out, social gatherings, birthdays, holidays, etc).
Payment and transaction information (financial information)
If you make any purchases we may collect financial information, such as the product that is purchased and details (time, date and product information and payment method (e.g. payment card information).
Posts, comments, messages and emojis (user generated content)
You can use Invitem to communicate with a specific recipient or others in the event or team. Invitem offers a variety of features for this purpose, such as by allowing you to participate in event chats, vote/polls, create and post in events, react with emojis and send individual messages. You should not share sensitive information or other information that you do not want others to know.
Information Invitem collects when you use the service (behavioural and technical data)
We collect personal information when you use the service, including (i) which events you participate in and your activity, (ii) the domain from which the service is visited, (iii) which browser is used, (iv) the duration of the visit, (v) the IP address, (vi) device information, (vii) cookie identifiers, (viii) anonymous identifiers, (ix) time of visit, (x) how you use the service (including which features you use and content you click), (xi) how many events you create, (xii) location and (xiii) how long it takes for you to complete tasks in the service.
Information we collect from others (third party information)
Administrators of Invitem events in Invitem Team and Invitem Club may upload basic profile information to the service (for example, for the purpose of inviting individuals to join a event managed in Invitem). When Invitem Event, Team or Club administrators provide this information they do so in accordance with their own privacy practices and policies. For further information about the data controllership arrangements in this regard, please see below in section 4.
If you are a child, your personal information may also be provided to us by your parent or guardian.
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How we use your personal information (and our legal basis for doing so)
The legal bases we use for processing your personal information are (i) where necessary to perform or enter into a contract with you (“contract”), (ii) where necessary to fulfil the legitimate interests of us or a third party (“legitimate interests”), (iii) your opt-in consent (“consent”), or (iv) where necessary for us to comply with our legal obligations (“legal obligations”). We have set out below our purposes for processing your personal information and the legal basis that applies to each one.
To provide our service (contract)
Invitem uses your profile information to deliver the service as agreed in our terms of use. When you use the service to send messages with other users or create events etc., we also process user generated content. As part of our service, we also use profile information and behavioural and technical information to provide customer service and support to help you in the best possible way. The legal basis for processing activities that are necessary to provide our service, is contract. For more specific details of processing in respect of Invitem Cashback and Fundraising Campaigns, please see relevant sections below.
Personalisation of the user experience and communication (legitimate interests)
It is in our interest to provide a user-friendly service that is as relevant as possible to you. In this regard we use your profile information, account information and behavioural and technical data to suggest and communicate content and features tailored for you. We also customise the service based on your inputs and preferences such as through automatic login and customisation of service for your device.
The legal basis for these processing activities is legitimate interest, where our legitimate interest is to provide a user-friendly and relevant service to our customers and we consider the processing to not be intrusive for our users.
Development, improvement, statistics and measurement (legitimate interests)
We use profile information, account information, (limited) financial information and behavioural and technical information to better respond to users’ preferences and wishes and to improve the service as a whole. This includes analysing and identifying user trends among large and small user events, compiling statistics and insights about how our service is used, collecting user information from surveys, and testing new features. To the extent relevant, we always take steps to ensure that we do not identify individual users. The legal basis for these processing activities is legitimate interest, where our legitimate interest is to improve and further develop the Service and we have considered that such processing is not intrusive for you.
It is also in our interests to use surveys to collect feed-back from users so we can improve our service and develop them. The invitation including a link to the survey is sent to the email address or telephone number you registered upon entry. If you do not wish to participate and/or not receive further invitations to participate in surveys, you can unsubscribe by using applicable functionality in the invitation.
Marketing (legitimate interests or consent)
We process personal data in accordance with applicable law. It is in our legitimate interests to keep you up-to-date with our offers and promotions. For users who have an active customer relationship with Invitem (that is, you have a Invitem account or administrator for one or more events), we may be permitted to send marketing by email, text message or other electronic communication methods on the basis of our legitimate interests.
When we send you direct marketing communications as described above, we use your profile information. We may also personalise our marketing using other information such as your account information, financial information and behavioural and technical information. You may at any time opt out of such marketing. By opting out of receiving marketing messages or by withdrawing any consent you may have given to receive marketing, you also object to further use of your personal data for marketing purposes, including by means of profiling. You can also object to such processing by contacting us at info@Invitem.io.
From time to time we market our service on other websites or platforms, such as Google and Meta/Facebook, by using your profile information and/or behavioural and technical data. The legal basis for this processing is our legitimate interest to market our services through relevant channels and we consider this processing to not be intrusive for you. You can object to such processing by contacting us at info@Invitem.io
We may also use anonymous information to reach similar persons as you with marketing from Invitem or our partners on other websites or platforms, provided that these persons have agreed to receive such marketing.
From time to time, we conduct referral campaigns based on our legitimate interest, where Invitem users can refer others to become Invitem users.
If you do not have an active customer relationship with Invitem, or if we wish to send you marketing beyond the scope of the customer relationship or our legitimate interest, we will always ask for your opt-in consent before we send you marketing. You can withdraw this consent by unsubscribing as described in the communication you receive.
Investigation and preventing security issues and abuse
We may process profile information and behavioural and technical information to ensure the security of the Service and individual users, as well as to avoid and reduce the risk of security incidents. The legal basis for this is our legitimate interest in detecting and preventing misuse of the Service and we have assessed that the processing is not intrusive for you.
Use of cookies
Cookies, device identifiers or similar technology (“cookies”) may be stored or given access to on your device for the purposes described above. The legal basis for using cookies is consent in accordance with the local laws in the country you use the service.
You may decline your use at any time by making changes to the browser settings to not accept cookies. However, note that some parts of the service may not work properly if cookies are completely removed. For more information about how we use cookies and how you can manage cookies in our services, please visit our Cookie Policy page.
For purposes required by law (legal obligation)
We process your personal information where we are required to hold or collect personal data to meet legal requirements on us, such as details of purchases for bookkeeping purposes or where we need consent from a parent or guardian to provide online services to children under 13. We will also share your personal information where required to do so in response to requests by government or law enforcement authorities conducting an investigation.
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How we share your personal information
In general
We use third party service providers (for example our technology providers or third parties who run advertising campaigns) who are our processors to process personal information on our behalf (subject to a data processing agreement that ensures an appropriate level of data protection).
International data transfers
Some of our processors are located outside the UK/EEA including in the US. The processing of personal data by such processors is safeguarded by entry into the UK or EU’s (as applicable) standard contractual clauses for transfer of personal data to third countries.
Interactions with other Invitem users
The profile information you provide us (name, e-mail, telephone number, picture (if submitted) and any user generated content is visible for other members of the individual Invitem event where you are a member or other participants to events where you participate. You can choose that only the event administrators should have access to your email address and phone number.
The profile information you choose to share and your contact preferences can be seen by other event members when you use the service to communicate with them. If you do not want other Invitem users to have access to your information as described above, you should limit the information you submit and use the service the way you find appropriate.
Social media
We have a Facebook, Instagram, TikTok, LinkedIn and Twitter page. Facebook, Instagram, Tiktok, LinkedIn and Twitter stores cookies on your device when you use their service. We recommend that you read each platforms information about how they process personal data. In relation to personal data that we control and have access to through your use of our Facebook, Instagram, TikTok, LinkedIn and Twitter page, we are joint controllers with them. We may use insights from social media platforms for statistical and analytical purposes and only at an aggregated level.
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Responsibilities in Invitem events
Invitem Events
Invitem Event enables event administrators to organise all non sports events and sport events. When the event administrator adds new guests to a event and those individuals do not have existing Invitem accounts, we act as a joint controller with the event administrator. We process basic profile information for the purpose of directing those individual guests to complete the registration of their individual profile in Invitem in order to obtain the full benefit of the service and to provide basic functionality. This includes sending messages, push notifications, participating in polls or receiving information about events generated by the event admin before the Invitem account is activated. For individuals processed in such events who already have a Invitem account, we may process personal data as described in this privacy statement as a joint controller together with the respective event administrators.
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Your rights as a Invitem user
You have certain rights in respect of the personal data we process about you. Those rights include the right to access, rectify, erase, obtain and reuse across different services (“data portability”), restrict or object to certain processing (or withdraw your consent to processing if the legal basis for the processing is consent).
You can request to exercise these rights by contacting us at info@Invitem.io These rights may be limited, for example if fulfilling your request would reveal personal information about another person, where it would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in applicable data protection law. We will inform you of relevant exemptions we rely upon when responding to any request you make.
The profile information you have provided us with is always visible to you in the service. If any of the information we have registered about you is incorrect, we encourage you to make changes to your profile.
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Retention
We will not process your personal information beyond what is necessary to fulfil the purpose of the processing and our statutory duties.
Note that your activity in Invitem (for example registrations, de-registrations, posts, notifications, and other communication) will remain visible for relevant persons (including Invitem event members and event participant etc.) after you have de-registered from one or more of your events or you delete your Invitem profile. When you delete your Invitem-profile, your name and contact information associated to your activities will be anonymised and or removed.
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Children’s privacy
Children aged 13 years and over may use the service without their guardian’s approval. Children below 13 of age must have their guardian`s approval. An adult nominated as a child’s guardian and who has registered in the service will be able to see the child’s activity (for example, events they participate in or comments they provide). The minimum age for creating events in the service is 15 years.
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Information Security
We have implemented organisational and technical procedures and measures that will ensure that your personal information is not compromised, not unintentionally changed, and available when required.
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Changes to the Privacy Statement
We will occasionally update this privacy statement to reflect any changes to the way we process your personal information in connection with the service. In such cases, a changed privacy statement will be published on Invitem.io. In case of major changes, we will notify you directly in the appropriate manner, either via the service or by email.
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Controller and contact information
Invitem Ltd, Corporation number 14917520, London, England.